The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Queen Square,
Bath,
United Kingdom,
BA1 2HH,
Somerset
Map view
street view
Queen Square,
Bath,
United Kingdom,
BA1 2HH,
Somerset
City landmarks
Church
Bath Abbey
610 m
Bath BA1 1EEEngland
Royal Crescent
710 m
Bridge
Pulteney Bridge
710 m
Museum
No. 1 Royal Crescent
710 m
4 North Parade Passage
Sally Lunn's Museum
680 m
Museum
The Museum of Bath at Work
630 m
Park
Royal Victoria Park
710 m
Garden
Parade Gardens
600 m
Museum
Museum of Bath Architecture
620 m
12 Old Orchard Street
Bath's Old Orchard Street Theatre
760 m
Gallery
Beaux Arts Gallery
640 m
Park
Prior Park
2.2
km
Museum
The Holburne Museum
2.6
km
Nearby
Stonehenge
380 m
At the convergence of Brock
The Circus
280 m
Museum
The Jane Austen Centre
130 m
Museum
Fashion Museum Bath
460 m
Museum
Bath Assembly Rooms
480 m
Square
Queens Square
10 m
Museum
Herschel Museum of Astronomy
310 m
Gallery
Victoria Art Gallery
560 m
Museum
Bath Postal Museum
400 m
Spa Centre
Thermae Bath Spa
470 m
Museum
Museum of East Asian Art
450 m
Church
St Michael's Church Without
250 m
Garden
Georgian Garden
340 m
Bath BA1 1EEEngland
Bath Street
470 m
2 York St
Bath Christmas Market
470 m
Milsom Street
Milsom Street
180 m
Store
Bath Guildhall Market
550 m
Restaurants
Barton Street Wine Bar
240 m
28 Barton Street
Firehouse Rotisserie
230 m
2 John Street 15 miles from Chippenham
Colonna and Small's Speciality Coffee
70 m
6 Chapel Row
The Raven of Bath
260 m
6-7 Queen Street
Hall & Woodhouse
150 m
Hall & Woodhouse 1 Old King Street
Corkage Chapel Row
70 m
5 Chapel Row
Wild Cafe
280 m
10A Queen Street
The Salamander
220 m
3 John Street
The Eastern Eye
280 m
8A Quiet Street
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
7.8
Location
9.3
Service
8.9
Dining
7.4
Guest reviews
8.2/10
based on 9 reviews
8.7
8.7/10 based on 2894 reviews
John
United Kingdom,
May
2024
7.8/10
The hotel rooms were superb, spotlessly clean, and beautifully decorated, making my daughter want to repaint her own bedroom the same color. However, some areas were dusty and dirty. The service was polite, attentive, and friendly, with staff proudly upholding the hotel's standards. The location was perfect, right in the city center. The dining experience was disappointing in variety and quality. The facilities were well-maintained and satisfactory.
Rooms
8.0
The rooms were very nice, spacious, and spotlessly clean, both in the room and bathroom.
Service
9.0
The staff were polite, very attentive, and super friendly.
Location
10.0
The hotel was perfectly located in the city center, within walking distance of Bath's attractions and a 15-minute walk to the station.
Dining
5.0
The dining options were very average, falling short of expectations for the hotel's quality.
Facilities
7.0
The facilities were satisfactory and well-maintained.
Kevin
United States,
April
2024
7.6/10
I had a lovely stay at the hotel. The room I booked last minute for a Saturday night was a bit pricey given the size and facilities, but it was situated on the quiet first floor and was incredibly clean and comfortable throughout. The spacious room was well-appointed and looked after during our entire stay, which I really appreciated.
Rooms
8.0
The room was quiet, very clean, and comfortable. It was spacious, well-appointed, and maintained throughout our stay.
Service
7.0
The staff was very friendly and professional, making our encounter delightful. They offered good value, but they didn't handle an issue we had with a flood in our bathroom very well.
Location
9.0
The location was fantastic, just a minute or two's walk to Milsom Street. Being close to everything Bath has to offer, including the Christmas market and local restaurants, made our stay perfect.
Dining
6.0
The dining experience was okay but not as great as the rest of the stay. The food was tasty, but the choice, especially the pastries, was very limited.
Facilities
8.0
The facilities were excellent, true to the wonderful style the hotel deserves.
Chris
United Kingdom,
March
2024
8.2/10
I had a last-minute booking for a Saturday night, and despite the high cost for the size and facilities, the hotel's prime location made it worth it. The room faced the square, which was a nice touch, and it was convenient to have features to hang coats and hats. The hotel's proximity to all the attractions of Bath was a definite plus.
Rooms
7.0
The room facing the square was cozy and well-appointed. Despite being a bit pricey for the size, it served its purpose well.
Service
9.0
The service here was top-notch. From the reception to the restaurant staff, everyone was amazing. Special thanks to Camille, Emily, Andrea, Cain, and Manuel for their excellent service. They even provided us with a heater promptly when requested.
Location
9.0
The hotel's location was brilliant, within walking distance to all the sights in Bath. The central location with easy access to shops, restaurants, bars, and the Roman baths made our stay very convenient and enjoyable.
Dining
8.0
The dining experience was excellent overall. The food was well-cooked with good quality options, especially the breakfast at the adjoining Brasserie Blanc. The only downside was that some items could have been replenished more frequently.
Facilities
8.0
The hotel had all the necessary amenities for a comfortable stay. The chilled bar area was great for relaxing and people-watching, adding to the overall experience.
Kathleen
United Kingdom,
March
2024
7.8/10
The hotel has its ups and downs. The rooms, though described as superior, were just average with a modern touch but had a noticeable sewage smell. On the bright side, the service was exceptional, going above and beyond to make the stay stress-free, especially with a lovely gesture for a special occasion. The location was ideal, near Bath's main attractions, but at an extra cost. Dining offered some wonderful options, yet a bit on the pricey side. Overall, a mixed experience worth considering.
Rooms
6.0
The rooms, while being labeled as superior, were just average with a modern style that still retained the building's character. However, there was a noticeable unpleasant smell from sewage.
Service
9.0
The service was outstanding, particularly Miriam at the bar, who ensured all needs were met and even added personal touches to make the stay memorable.
Location
9.0
The hotel's location couldn't be better, just a short walk from Bath's main attractions and the city center, making it very convenient for sightseeing.
Dining
7.0
Dining offered a good variety of options, but some were a bit overpriced given the quality. Nevertheless, the Full English breakfast was enjoyable.
Facilities
8.0
The hotel provided essential amenities and services, ensuring a comfortable stay for guests.
Bill
United States,
January
2024
9.4/10
I couldn't have asked for a better experience at this hotel! The rooms were nice and well-appointed, overlooking Queens Square, and especially given the price. The staff really goes the extra mile to make your visit pleasant.
Rooms
9.0
The rooms were nice and well-appointed, overlooking Queens Square, and especially given the price. They really go the extra mile to make the visit pleasant.
Service
10.0
I was impressed by the faultless service from the moment we arrived after a three-hour journey. The staff took a genuine interest in our trip, enquiring about our plans and then checking back in on our return. They even arranged an impromptu afternoon tea!
Location
10.0
The location couldn't have been more perfect! It's so close to everything, very convenient, just a short walk from Milsom Street, the theatre, and some excellent restaurants. It's the perfect base for exploring the town, Roman Baths, restaurants, and the cute square with petanque games.
Dining
9.0
Dining at this hotel was a treat! I enjoyed a superb breakfast with a choice of continental, full English buffet, or specially cooked dishes. The options were great, with the flexibility to order a la carte if desired.
Facilities
9.0
The hotel's facilities were top-notch, offering everything one could need for a comfortable stay.
George
United States,
December
2023
8.0/10
Wow, this hotel is such a gem! The rooms are cozy and well-equipped, but watch out for noise from the bar across the street. The service is top-notch, with cheerful and helpful staff. The location couldn't be better for exploring Bath, just a stone's throw from major attractions. Dining was a bit pricey, so we opted to eat nearby, but the quality was hit or miss. Overall, a delightful stay with a few minor quirks.
Rooms
8.0
My room was freezing when I arrived on a chilly day, but it had all the comforts I needed like a coffee machine, tea making facilities, and a good-sized bathroom. The ground floor location was convenient, but the noise from the nearby bar was a downside.
Service
9.0
The staff here are so friendly and kind, always ready to assist with a smile.
Location
9.0
The hotel's location is excellent for sightseeing around Bath, just a short walk to iconic landmarks like the Royal Crescent and the Roman Baths. The staff, especially Tom, provided exceptional guidance and service for exploring the city.
Dining
7.0
Although the dining options were a bit pricey at the hotel, we found better value at neighboring restaurants. The breakfast quality varied during our stay, but we appreciated the options available.
Facilities
7.0
The hotel offers a range of convenient facilities like room service, car hire, and laundry services. While our stay was comfortable, the onsite dining and parking were a bit overpriced.
Jim
United Kingdom,
October
2023
7.8/10
The hotel's location couldn't be beat, right in the heart of Bath's main sites and close to major attractions, restaurants, and cafes. The rooms were basic and small for the price paid, but the staff, especially Beverley, provided exceptional recommendations for local places to visit. The dining options were tasty but slightly slow, and the hotel made up for any shortcomings with its attentive service.
Rooms
7.0
The room was very basic and small for the price paid, overlooking a lively square. It had some wear and tear, and the view wasn't the best as it faced the car park.
Service
9.0
The staff at the Francis Hotel were incredibly friendly and helpful. Beverley's recommendations enhanced our trip, and the complimentary room upgrade and champagne for our celebration were lovely touches.
Location
8.0
The hotel's location was superb, right in the heart of Bath and within walking distance of all the major sights. Despite being close to a lively square with occasional noise, the staff's attentiveness made up for any lack of amenities.
Dining
8.0
The dining experience was enjoyable with a good variety, though service was a bit slow. The breakfast room was pleasant but pricey at nearly £20.
Facilities
7.0
The hotel's facilities were sufficient and satisfactory for a comfortable stay, with colorful eclectic decor and easy access to sights and parking.
Geoff
United Kingdom,
August
2023
9.0/10
I had a wonderful stay at the hotel. The rooms were spacious, well-appointed, and looked after throughout our visit. The bed was very comfy, and the toiletries provided were a nice touch. However, with floor-to-ceiling windows overlooking the square, it is essential to keep the blinds drawn for privacy. The ability to convert the room into a twin setup was a thoughtful gesture.
Rooms
9.0
The rooms were spacious, well-appointed, and had a nice view. The bed was very comfy, and the toiletries provided were a nice touch.
Service
9.0
The staff at the hotel were incredibly helpful and really friendly yet professional. The service we received was of good value, and they even moved our room from the 2nd floor to the 3rd. Everything was clean and comfortable.
Location
10.0
The location of the hotel is excellent, with everything we needed within easy reach. It was perfect for Christmas market shopping and exploring local restaurants, making it a great choice for a short break in beautiful Bath without the hassle of finding parking or traveling far.
Dining
8.0
The dining experience at the hotel was superb, with an extensive choice of hot and cold items available at the buffet. The only downside was a bit of disorganization, like no toast on the first day.
Facilities
9.0
The hotel facilities were top-notch, offering everything from room service and car hire to housekeeping and laundry services. Additionally, pet amenities were available for those traveling with their furry friends.
Jamie
United Kingdom,
June
2023
8.6/10
My stay at the hotel was absolutely perfect – I had a corner room with a beautiful view of the square, ample space, and a super comfortable bed. The location was ideal, right in the heart of Bath. The dining experience was delightful, offering a wide variety of choices. However, the room size was a bit small for the price paid, and the fresh fruit selection at breakfast was not very interesting.
Rooms
8.0
My room was lovely and spacious, with a beautiful view and a super comfortable bed.
Service
9.0
The staff was extremely friendly and helpful, especially Beverly, who provided great recommendations for local bars and restaurants, enhancing my trip experience.
Location
10.0
The hotel's location was excellent, right in the heart of Bath, making it easy to explore the city's main sites.
Dining
9.0
The dining options were amazing, with a delicious English breakfast and continental buffet, along with additional menu choices served with great care.
Facilities
7.0
The hotel lacked in some amenities, but the staff's attentiveness and the classic room's unique touches, like scenes from the Roman baths, added to the experience.
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